Apprenticeship Account Executive
About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the Role:
Our Apprenticeship Account Executive role is pivotal to developing the sales pipeline for ARU’s growing portfolio of higher education apprenticeships. Responsibility for generating new business opportunities requires an enthusiastic, motivated team player who is a confident communicator, passionate about career development, helpful and resourceful in solving challenges, and eager to learn. You will represent ARU at internal and external events, and manage timely responses to inbound apprenticeship inquiries, both verbally and by email. You will be joining a high performing and experienced Business Development team who are responsible for the engagement and recruitment to a range of ARU’s online and work-based learning courses and the development of innovative skills-focussed higher educational initiatives for external stakeholders.
The successful applicant will have a degree or be part qualified in a relevant professional qualification specific to the role, or a minimum of two years’ work experience in a fast-paced customer-facing business environment, preferably in sales. Communication skills: verbal, written and presenting, are critical to the success of the role. In addition, you will have a go-getting attitude, commitment to customer service, an abundance of enthusiasm and resourcefulness and a strong work and team ethic, capable of managing your own workload with some supervision. You will be required to respond to inquiries from a range of channels following our customer service protocols and response KPIs. You will be proficient in MS Office tools including Word, Excel, PowerPoint, Outlook and Teams, and be confident using a range of social media tools to promote our apprenticeship activities. As many of our events are off campus, the ability to travel independently is essential, for which travel expenses are reimbursed. On rare occasions, you will be expected to attend events out of usual working hours, including weekends.
Informal enquiries can be made to Rach Ling, Business Development Consultant, at Rachael.Ling@aru.ac.uk
Find out more about working with us and how we recruit.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes:
Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.