Lead Technical Analyst (Microsoft 365 & Aligned Cloud Services)
About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the role:
IT Services delivers all aspects of information-technology service and support across ARU, providing a first-class experience to our students, staff and other stakeholders as they pursue their studies and work on campus and beyond.
This is your opportunity to take a leading role in our Service, leading the support of Microsoft 365, Microsoft Azure and Microsoft EntraID along with a growing portfolio of aligned cloud services that are in use across ARU. You will manage an escalated support team responsible for the operation, maintenance and support of our productivity, collaboration and communications solutions.
With a degree or relevant professional qualification at degree level and evidence of continuing professional development, you will have experience of cloud service provision, provider liaison and technical team management.
While knowledge of Microsoft 365 and aspects of Microsoft Azure and are essential, we recognise that this is an area of significant growth in the industry and are committed to enhancing the post holder through a structured programme of training and development.
Interviews are scheduled for the week of 30 September 2024 and will be held in person on campus.
Informal enquires about the role can be made to Kyle Strudwick, Head of User Infrastructure (IT Services), at kyle.strudwick@aru.ac.uk
Find out more about working with us.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes:
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.