Schools and College Engagement Administrator
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. We are ranked in the world’s top 350 HEIs in the 2021 Times Higher Education World University Rankings and in the top ten mainstream universities in the country for the proportion of UK undergraduates in employment 15 months after graduating. We have campuses in Cambridge, Chelmsford, London and Peterborough with around 2,500 staff and 35,000 students from 180 countries. With a focussed civic mission, we are committed to working with others through education, research and knowledge exchange to enhance the economic, cultural and social wellbeing of the communities in which we work and live.
About the Role:
Within the Corporate Marketing Directorate, there is an exciting opportunity to join the Schools and Colleges Engagement Team as a part-time Administrator, supporting both our student recruitment and widening participation work.
Primary responsibilities will include delivering high-level, high-quality customer service as the initial point of contact for both internal and external colleagues, as well as our partners and stakeholders. This will involve effective and efficient handling of routine and complex enquiries from all sources (telephone, email, face to face, post) regarding team activity and events.
With a degree, or part qualified in a relevant professional qualification at degree level, or appropriate experience, you will be confident developing, implementing, and maintaining high quality administrative processes. This will include, but is not limited to, organising the logistics of on- and off- campus school/colleges visits, handling, and reporting data, and training/supporting the team to follow process. You will have an enthusiastic and creative approach, demonstrating excellent interpersonal, written, and oral communication skills. You must be highly organised, with experience of working in a fast-paced environment, and it is important that you can develop and maintain relationships with a wide range of people from diverse backgrounds.
Based at either our Cambridge or Chelmsford campus, you’ll have the option of working on an agile basis with a mixture of office and home-based working. Occasional travel between campuses, and occasional work outside of normal office hours is expected.
Interviews will take place Wednesday 20 July 2022.
Informal enquiries can be made to Dr. Katie Groves, Outreach and Evaluation Manager, at firstname.lastname@example.org.
Find out more about working with us.
We have an agile working culture and offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.
Committed to being inclusive and open to discuss flexible working.
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.